This Privacy Notice describes how PLAYERS LINK INC (“we”, “us”, “our”) collects, uses and processes personal data about you (“you”) received via the GEEK app (the “App”). This Privacy Notice covers the personal data that is provided, collected, or generated when you access, use or subscribe to our App, except where separate privacy policies or terms and conditions apply. This Privacy Notice applies to our App and also explains the rights and choices you have with respect to this data, and how you can communicate with us. We are committed to safeguarding the privacy of our users.
PLAYERS LINK INC
File number: 7365411
Registered address: 848 N Rainbow Blvd, Ste 5430 Las Vegas, NV 89107
We process your personal data as described below:
Textual requests, photos, voice inputs, and messages related to tasks or questions: these are processed to fulfill the core functionality of our App, which includes solving tasks and responding to user inquiries.
Communication data between data subjects and our support team: this data is processed to address and resolve any issues our users may encounter, ensuring a responsive support service.
Automatically collected data/usage data (activities on our App, analytics data, IP addresses), country, and anonymous identifier: these are collected by our analytics system, primarily using Amplitude, to enhance user experience through performance monitoring and service improvement. It also supports our technical support efforts.
Email address and Apple/Google ID: these are processed during account registration and are used for user login and authentication. This data may also be used to contact the user for operational communications and, subject to user consent, for marketing purposes.
We obtain personal data from the data subjects themselves, namely:
schoolchildren and students;
parents/legal guardians of schoolchildren and students.
We use the performance of the contract as a legal basis for the following processing activities:
to create and maintain your user account;
to allow you to review and manage your in-App statistics;
to communicate you about significant announcements about the App or any user account you may create;
to process payments that you do for the use of the App.
Without this information, we will be unable to provide you with the App functionality.
We collect your consent as a legal basis for the following processing activities:
to provide you with email and in-App newsletters and announcements, and to contact you about other products and service offers from us.
You can withdraw your consent at any time. You can usually do it on the profile page. The withdrawal of consent will not affect the lawfulness of processing based on consent before.
Please note that for publishing other people’s personal data in your feed or otherwise in the App you should obtain their consent or another applicable legal basis in accordance with Art. 6 GDPR.
We do the following processing activities in our legitimate interests:
analyzing our App traffic and our marketing efficiency;
to improve your experience by personalizing the App;
to allow you to manage your log session and prevent fraud activities;
to improve the App’s usability;
to comply with the laws of non-EEA countries that apply to our activities, in particular those of the country where we are registered in, such as tax or accounting laws;
for fraud prevention.
Your personal data will be disclosed to third-party services (providers) that we use:
|
Providers |
Services |
Categories of personal to which data providers have access |
|
Firebase |
Analytics |
Analytics data |
|
Amplitude |
Analytics |
Analytics data |
|
Appsflyer |
Analytics |
Analytics data |
|
Freshdesk |
Support |
Support communication data |
|
RevenueCat |
Subscription management |
Subscriptions data |
|
Google/Apple |
Authorization |
Apple/Google ID |
|
DigitalOcean |
Hosting |
Device and network metadata, Infrastructure data |
|
DigitalOcean Spaces |
File storage |
Textual requests, photos, voice inputs, and messages related to tasks or questions |
|
Cloudflare R2 |
File storage |
Textual requests, photos, voice inputs, and messages related to tasks or questions |
|
OpenAI API |
APIs |
Textual requests, photos, voice inputs, and messages related to tasks or questions |
We have contractors and subsidiaries in other countries, including those outside the European Economic Area, who may have access to your personal data. At the same time, in the cases when we pass your personal data to other persons, we ensure that your personal data is being protected and used only within the purposes specified in this Privacy Notice. This is achieved by using only certified services and products, signing data processing agreements for the protection of personal data with contractors and partners (including the Standard Contractual Clauses adopted by the European Commission and compliant with the EU data protection laws), as well as taking technical measures to ensure the information is protected when stored, used and while being processed and transferred.
In addition to the disclosures for the purposes identified elsewhere in this Privacy Notice, we may disclose information about you:
if we are required to do so by law;
in connection with any legal proceedings;
to establish, exercise or defend our legal rights (including providing information for the purposes of fraud and cheating prevention); and
to the purchaser or seller of any business or asset which we are selling or purchasing.
Except as provided in this Privacy Notice, we will not sell, share or rent your information to third parties.
Our App may contain links to third-party services and platforms. We are not responsible for the content, terms and conditions or privacy policies of third-party websites.
We encourage users to be aware when they leave our App and to read the privacy statements of the websites that collect personally identifiable information.
Third-party websites may contain their own cookies. We are not responsible for their usage of cookies.
We will store your personal information till it is necessary to carry out our obligations to you regarding the App. We will not store your information if you delete your account or if we do not use it anymore for the purposes listed in this Privacy Notice. If you become inactive, we will delete your account and data 2 years after your last log session.
We may be subject to statutory laws that require us to retain data about payments we received from the users. To comply with such requirements, we will retain relevant information for the period of statutory obligations.
You may exercise certain rights regarding your personal data, depending on your jurisdiction.
The right to object against the processing of your information
If we process your information for our legitimate interests (e.g. for direct marketing emails or for our marketing research purposes), you can object against it. Let us know what you object against and we will consider your request. If there are no compelling interests for us to refuse to perform your request, we will stop the processing for such purposes. If we believe our compelling interests outweigh your right to privacy, we will clarify this to you.
The right to access your information
You have the right to know what personal data we process. As such you can obtain the disclosure of the data involved in the processing and you can obtain a copy of the information undergoing processing.
The right to verify your information and seek its rectification
If you find that we process inaccurate or out-of-date information, you can verify the accuracy of your information and/or ask for it to be updated or corrected;
Restrict the processing of your information
When you contest the accuracy of your information, believe we process it unlawfully or want to object against the processing, you have the right to temporarily stop the processing of your information to check if the processing was consistent. In this case, we will stop processing your data (other than storing it) until we are able to provide you with evidence of its lawful processing;
The right to have your personal data deleted
If we are not under the obligation to keep the data for legal compliance and your data is not needed in the scope of an active contract or claim, we will remove your information upon your request.
The right to have your personal data transferred to another organization
Where we process your personal data on the legal basis of consent you provided us or on the necessity to perform a contract, we can make, at your request, your data available to you or to an organization of your choosing.
If you have given us your express consent to process your personal data, you can withdraw this consent at any time without penalty. Please note that this does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.
You can complete requests by contacting us at [email protected].
If you believe that our use of your personal information violates your rights, you can lodge a complaint with your national data protection authority.
If you are a resident of Colorado, Connecticut, Utah, or Virginia, we have certain obligations, and you have certain rights with respect to your personal information, including:
the right to confirm whether the controller is processing the consumer’s personal information and the right to access such information;
the right to correct inaccuracies in personal information;
the right to delete personal information;
the right of data portability;
the right to opt out from targeted advertising;
the right to opt out from the sale of personal information.
In certain states, you also have the right to opt out from profiling in furtherance of decisions that produce legal or similarly significant effects on the consumer (such as Virginia, Colorado, and
Connecticut) and appeal a decision regarding a request to exercise your rights.
If you wish to exercise one or more of these rights, please contact us at [email protected].
In addition to the information described in the Privacy Notice, the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2021) (the “CCPA”) also requires us to provide California consumers with some additional information related to how we collect, use, retain, and disclosed personal information, as well as describe additional rights, which are summarized below.
Categories of personal information which we may collect, use, and disclose for our business and commercial purposes are described in Section 1 of the Privacy Notice.
The sources from which we collect information are described in Section 2 of the Privacy Notice.
The business and commercial purposes for which we collect and use this information are described in Section 3 of the Privacy Notice.
The categories of third parties to whom we “disclose” the information for a business purpose are described in Section 4 of the Privacy Notice.
California consumers have certain rights with respect to their personal information. These rights include the following:
Right to opt out of “selling” or “sharing” certain personal information
You have a right to opt out from future “sales” or “sharing” of personal information. The CCPA requires us to describe the categories of personal information we sell to or share with third parties and how to opt out of future sales or sharing. The CCPA defines personal information to include internet or other electronic network activity information which includes identifiers, such as IP addresses, cookies IDs, and mobile IDs. The law also defines a “sale” or “share” broadly to include simply making data available to third parties in some cases.
We do not sell your personal information and have not done so in the past 12 months. However, please note that we may share or provide access to third-party services as described in Section 4 of the Privacy Notice as necessary for the specified purposes.
Right to know or request categories of personal information
You have a right to request that we disclose to you the personal information we have collected about you. You also have a right to request additional information about our collection, use, disclosure, or sale of such personal information such as a list of the categories of personal information collected about you, and other related information such as the source of the information, categories of information shared or sold to third parties, and the purpose for such sharing. We have provided this information in this Privacy Notice.
Right to correct
You have a right to request correction of inaccurate personal information.
Right to request deletion
You also have a right to request that we delete personal information under certain circumstances, subject to certain exceptions.
Right to designate an authorized agent
You may designate an authorized agent to exercise some of your rights; however, in order to help protect the security of your personal information, the authorized agent must follow the same authentication procedures that are required if you exercise your rights without using an agent. We will verify requests made through authorized agents to help ensure the safety of your account and to
comply with our policies and procedures.
Right against discrimination
You have a right to not be discriminated against for exercising your rights set out in the CCPA.
Right to notice
You have a right to receive notice of our practices at or before collection of personal information.
You have the right to exercise the rights listed above and in this Privacy Notice free of charge or penalty, but we may limit the number of requests you make or charge reasonable fees as legally permitted. You may exercise many of these rights yourself by adjusting your profile, or you can get in touch with us at [email protected].
Please see our Privacy Notice for details on how to contact us if you have a privacy question, concern, or request.
Canadian private sector privacy laws grant you the following rights under certain circumstances:
Right to be informed;
The Quebec Private Sector Act requires to indicate whether there is a possibility that an individual’s personal information will be communicated outside of Quebec, and to provide individuals with the names of the third parties or categories of third parties to whom it is necessary to communicate their personal information. Please refer for such information to Section 4 of this Privacy Notice.
Right to access;
Right to rectification;
Right to erasure;
Right to object/opt-out;
Right to data portability (under the Quebec Private Sector Act, data portability rights will come into force on September 22, 2024);
Right not to be subject to automated decision-making.
Australian laws, including the Privacy Act 1988 and the Australian Privacy Principles, give you the following rights under certain circumstances:
Right to be informed;
Right of access;
Right to rectification;
Right to object to direct marketing communications.
You also have a right to complain to a competent supervisory authority. You can exercise these rights by contacting us at the email address below.
The App is primarily designed for high school students, university students, and their parents or legal guardians. The App is not intended for use by children under the age of 13 without the supervision of their parent or legal guardian.
If you are a resident of the USA or United Kingdom, you have the right to consent to data processing starting since 13 years of age.
If you are a resident of Canada, Australia or Germany, you will need to ask your parent/legal guardian to set up an account on the App that you may use under their supervision:
for Canada – if you are under the age of 14 years;
for Australia – if you are under the age of 15 years;
for Germany – if you are the age of 16 years.
We do not knowingly collect information from children under the age of 13 and discourage the use of the App by children under the specified age. We encourage parents and legal guardians to monitor their children’s Internet usage and help enforce our Privacy Notice by instructing their children never to provide information on the App without their permission.
We take necessary and sufficient organizational measures to protect your information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
The third-party tools and our team members are located in different countries, including those that are outside of the European Economic Area. When transferring personal data to third countries, we will ensure that appropriate safeguards for such transfers, such as Standard Contractual Clauses, are in place. To learn more, please contact us via the contact email [email protected].
Immediate access to the personal information is allowed only to our authorized employees involved in maintaining the App. Such employees keep strict confidentiality and prevent unauthorized third-party access to personal information.
We may update this Privacy Notice from time to time by posting a new version in our App. We advise you to check this page occasionally to ensure you are happy with any changes. However, we will endeavor to provide you with the announcement about any significant changes.